Tools Programming profiles on social

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Good practices Maintaining a document (manual) of good practices and following it properly is essential. This guide is related to ethics criteria, but it is also a way to keep a calendar up to date. As a result, the professional's work will be much more reliable, safe and transparent. networks, enriching content, shortening URLs, measuring the reputation of the brand or the company's profile on social networks, are examples of powerful tools used by


great Community Managers. Style guide Having a guide of Ivory Coast WhatsApp Number List this type allows the brand to have its own tone. That is, don't assume the Community's tone in your posts. It would be a disaster if brands “talked” to the audience with the way their manager communicates. Imagine what would happen when the company changed the responsible professional! Roles that a community manager assumes in a company In addition to the characteristics and responsibilities





mentioned, a community manager must assume certain roles to meet communication objectives: ADVERTISEMENT The detective what does a community manager do A community manager must monitor the networks and the internet at all times. This monitoring implies that he becomes a kind of detective, since his investigation must transcend spaces, even outside the community. You must know what is being said not only about the brand but about others, as well as the products that are emerging on the market. Therapist community manager You must have great empathy to be able to respond to criticism, complaints and conflicts related to the brand: products/services, in order to provide appropriate solutions. Listening carefully like a therapist and responding cautiously is precisely to prevent problems from spreading among other users. Tamer what does a community manager do There will